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Frequently Asked Questions

We work in Massachusetts and Rhode Island.

Our techs work for 6:00AM -10PM

We have a 24 hour  Help Desk at

We will be happy to provide a reference that is in the same industry as your business.

Our Help desk is open 24 hours. Click on “Support” on the top menu. You can email us at

Our base hourly rate is $75. This is for a technician to come to your business. Our shop rate is $50. per hour if you bring in a computer for repair. Some repairs are flat rate. An example if your hard drive crashes and you have data that needs to be recovered. This can take days or even weeks if the hard drive is damaged enough. This service is quoted as flat rate.

A small business website can be up and running in 24 hours. We provide the domain name, hosting and design. Basic site can be done for $500 complete from zero to site in 24 to 48 hours. Edits are free for 1 year.

617 941-6100 9AM – 5PM daily or 24 hours a day. If you are a client, login in and you can get a technician 24 hours a day for emergency services.

On the top menu select maintenance plans and then on the plans page select the “Guide to Maintenance Plans” for a full explanation.

We offer a free consultation for IT and Web work. Your consultation will be with a certified tech or a certified web designer not a salesman.