Our services
What we do
WE PROVIDE IT SERVICES FOR BUSINESS, HOME AND REMOTE WORKERS THROUGHOUT MASSACHUSETTS, RHODE ISLAND AND CENTRAL FLORIDA
Onsite IT Support
If possible, we will attempt to solve your IT problems remotely. However, if your problem cannot be solved remotely, a technician will be dispatched to your location.
24/7/365 Monitoring
We provide 24/7 server and desktop monitoring to ensure that nothing goes wrong. If your server crashes or your network goes offline, our technicians are aware.
Cloud Computing
Cloud computing is internet-based computing. Cloud computing means you can store and access data or programs over the Internet, instead of from your computers
Server Setup & Installation
Your server is the heart of your network. We can install and set up new servers, or migrate from an old server to a new one. We even offer after-hours installation and migration, to avoid affecting your day-to-day operations.
Remote Server Monitoring
Remote sever monitoring allows your IT support providers to manage your network’s overall health and performance, no matter where your devices are located. Monitoring is done around the clock. Often we will notice a
Backup and Recovery
We ensure that your backups are setup for redundancy and security. With strict policies, we setup backups for your server’s most vital data and ensure it’s secured at each end. Your systems can be restored within hours, not days.
Proven excellence
We start with a solid strategy that reflects your business goals. We arrive on time. Our work is 100% satisfaction guaranteed. Your downtime will be minimal.
Local Technicians
Unlike many IT service companies, we do not out source our jobs. We hire local experienced technicians and train them to adhere to our code of conduct. We provide ongoing training to stay current with the latest technology and professional standards.
Fast Response
We provide an exit survey to every customer to grade our techs performance, attitude and level of experience to better match our techs with your business and equipment.
Great support
Our support does not end when we leave. We guarantee all work we are always available 24/7 to ensure your systems continue to work as they should.